Joo Casino Review

User Experience

Joo Casino’s homepage is quite colorful and inviting but the design is clean and straight to the point. There is no chance that you’ll get lost searching for games or get stuck on a dead-end page. Besides the homepage shortcut, the top bar also lets you stay up to date with bonuses, payment methods, or the VIP program. The upper right part of the page is where you will find your profile info, current balance, and any alerts or problems, like an unverified email address.

The slider takes up most of the screen and features some of the most popular titles or active promotions. Thanks to this tool, you’ll always be in the loop. And, if you’d like to earn a bonus, Joo Casino has got you covered.

The games are located just under the slider. In case you need some more motivation to get started, Joo Casino also includes a constantly updated list of recent winners and ongoing tournaments. Sometimes that’s just the boost you need to place your first bet.

Game Selection

The casino has a hefty selection of various titles that will satisfy even the most demanding of gamblers. Although the exact number of games depends on the location of the player (some NetEnt and Microgaming titles are country-specific) they are created by more than 40 different providers. This list includes some of the biggest names in the industry like Quickspin, EGT, Microgaming, Evolution, and Yggdrasil.

The games can be filtered by category or found by choosing the exact provider you want. The categories are fairly basic, though. There are slots, jackpots, live casino, card games, and the Joo Bitcoin Casino Drop and Win. This is a part of an ongoing tournament option that has a very generous pool of prizes.

The games, themselves, work well. There are no lagging or loading issues that you might find in other casinos. It’s worth mentioning that you can play each title for free to get the hang of the mechanics and master the game before spending your hard-earned cash on it.

Bonuses

There are four main deposits you get amounting up to 0.1125 BTC in total.

– 1st deposit: 100% match up to 0.01 BTC + 100 Joo Casino free spins

– 2nd deposit: 50% match up to 0.01 BTC

– 3rd deposit: 75% match up to 0.015 BTC

– 4th deposit: 100% match up to 0.01 BTC + 50 free spins

The minimum deposit amount per bonus is 0.002 BTC, while the maximum bet is 0.0015 BTC. In order to collect your bonuses, you must meet the 50x wagering requirement. Keep in mind that not all games contribute the same to the bonus. Slots contribute 100%, while the majority of other games like blackjack, video poker, and roulette contribute only 5%. Live casino games don’t count towards the requirement at all.

In addition to these deposits, there is also the Monday Afterparty that offers a 40% reload up to 0.01 BTC and Wednesday FreeSpins that offers up to 50 free spins. Unfortunately, there aren’t any Joo Casino no deposit bonus promotions.

Security & Safety

As is the case with many other casinos in the industry, Joo Casino is licensed in Curacao, and it obeys its laws. This is a common practice that ensures the safety of the players and the casino itself.

When it comes to your own safety – your account is protected with a personal ID and password you come up with. For the purpose of this Joo Casino review, we’ve created an account in a matter of seconds, choosing a good password with the help of a strength meter just below it. If you feel that’s not enough, you can easily set up two-factor authentication with a couple of clicks.

In accordance with responsible gaming practices, Joo Casino also lets you make various limits for deposits, losses, and wagers. If that’s not enough, go a step farther and ask for self-exclusion of up to a year.

Deposits & Withdrawals

Joo Casino accepts numerous payment methods, both in fiat and cryptocurrency. For credit/debit cards, you can use Master or Visa cards. eWallet options include Skrill, Neteller, EcoPayz, WebMoney, Qiwi, Neosurf, and Yandex.

This casino accepts some of the most popular cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Bitcoin Cash (BCH), and Dogecoin (DOG).

All of the withdrawal requests are processed within 24 hours. However, other factors may affect the processing times, so allow up to a couple of days for the changes to take place.

Customer Support

You can contact customer support via contact form or live chat. The latter is a lot quicker because agents are always available. The maximum amount of time you might wait is around five minutes. In general, the agents are quite pleasant and friendly and the reason might just be the fact that you can leave a tip at the end if you’re satisfied with the service. The problem is that the agents aren’t always that knowledgeable, so you might not find the answers you were looking for.